Questions about ordering

What is the minimum order quantity?

There is no minimum order quantity at Grandcruwijnen. We break the trends of box sales, and unlike many other (internet) wine merchants, you buy the wine by the bottle. This way, you are able to try different wines.

The website is in dutch - how can i order?

Via the language selector you can change the language in English. The whole ordering process (checkout, etc) and the front end will be in english. Given the large amount of wines the information on the wines itself is unfortunately still in dutch. If...

How can I place an order?

At Grandcruwijnen you can easily and swiftly navigate our webshop to place an order or you can simply reach out to us by phone. On the webpage 'Ordering' you can find all the required...

What should I do when there is no stock left of a wine I would like to purchase?

We attempt to make our stock numbers on the website as accurate as possible meaning we can process your order more swiftly making your waiting time minimal. If a wine is not in stock but you are able to place an order this means we are able to get these...

How do you pack all these beautiful wines?

At Grandcruwijnen, we have special boxes made for our fine wines and distilled products. The cardboard boxes that you can see in the picture below are made of thicker material, and although they are more expensive than regular boxes, it is worth it! ...

Do I have to create an account to order wines?

Is this your first time placing an order with us? If it is, you need to create an account with us so that we where to deliver your order. When you create an account with us, we save the information for the next time you place an order. You can also choose...

What are loyalty points?

With every purchase you make with us, you will receive loyalty points. You can redeem these points with your next order and receive a discount. The more points you redeem, the more discount you get. You receive a standard discount in the form of loyalty...

What are the costs of delivery abroad?

You pay a fixed amount for delivery abroad, regardless of your order. The table below provides an overview of costs per country. Country Fixed amount Maximum bottles Oosternrijk (AT) 19 Maximum 18 België (BE) 8,95 (boven ...

Is there an age check, and is there an ID requirement?

At Grandcruwijnen, we stand for responsible enjoyment. We want adults to enjoy moments with a nice glass of wine, responsibly. Better to drink less, but with a nicer wine is our motto. Grandcruwijnen does not sell alcoholic beverages to young people ...

Responsible alcohol use

At Grandcruwijnen, we stand for responsible enjoyment. We want adults to enjoy moments with a nice glass, but responsibly. Better to drink less, but with a nice wine, is our motto. Grandcruwijnen does not sell alcoholic beverages to people under the...

Do I need an account for discount or coupon codes?

Yes.

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