Delivery

You will find information here about deliveries and the process if you are not at home, including how various delivery services handle this situation. Especially with alcohol, strict rules apply, including the requirement for 18+ identification under the new Commodities Act.

You have the opportunity to leisurely go through all the information about our extensive selection of 2500+ wines and delicacies, without any restrictions. You can even order per bottle, allowing you the freedom to taste and experiment. You can choose to have your order delivered to your home, workplace, or opt to pick it up at our location in Dordrecht, where you can even enjoy an attractive discount of up to 10%. During checkout, you can select between the delivery services of PostNL and DPD.

 

Delivery information overview:

Explore and Order with Ease: You have the flexibility to browse through all the details of our extensive selection of 2500+ wines and delicacies at your leisure, without any restrictions. You can even order per bottle, allowing you the freedom to taste and experiment.

Delivery Options: Choose to have your order delivered to your home or workplace, or opt to pick it up at our location in Dordrecht, where you can enjoy an enticing discount of up to 10%. During checkout, select between the delivery services of PostNL and DPD.

Delivery information:

Same-Day Delivery: Orders placed on weekdays before 15:30 (DPD) or 16:00 (PostNL) are dispatched on the same day. Typically, you can expect delivery the next day, even on Saturdays.

Shipping Costs: In the Netherlands, there are no shipping costs for orders above 100 euros, and in Belgium, this applies to orders above 150 euros.

Holidays: During busy periods such as Christmas, delivery times may be longer than usual. For information about your specific order during these periods, contact the customer service of the delivery service.

New regulations for ordering and delivering alcohol:

  • Effective from July 1, 2021, new rules are in place, including the requirement for 18+ identification upon delivery.
  • Delivery must be accepted by a person aged 18 or older who can provide identification.
  • It is no longer possible to have packages delivered to neighbors.

Important:

  • Keep an eye on the Track & Trace information for current delivery statuses and any changes.
  • Packages must be accepted by a person aged 18 or older.

Delivery services:

  • Choose from the delivery services of PostNL, DPD, or specialized Wine Transport, depending on your preference and needs.
  • Be mindful of different costs and cut-off times for each service.

Wine Delivery in the Netherlands:

Regular Delivery by PostNL and DPD: Your order is delivered to your home or a chosen pickup location. Note that delivery to neighbours is no longer possible, and age verification is required upon receipt.

Delivery by Specialized Wine Transport: This option is available for larger quantities and more expensive wines. Delivery occurs in original packaging and is insured.

Pick up your wines:

  • If you choose this option, you won't incur shipping costs, and you may receive an automatic discount of up to 10% on your order. When your order is ready, you'll receive a notification. You can pick up your wines at Rijksstraatweg 24, 3316 EH, Dordrecht, on weekdays from 10:00-17:00. Enjoy the added benefit of keeping your products in the original packaging.

What if I'm not at home?

  • Note that an 18+ age check always takes place upon delivery.
  • Packages are not left without the necessary identification.

Insurance for damage:

Different delivery address:

  • You can enter a different delivery address during checkout.

Pickup locations in the Netherlands and Belgium:

  • Utilize DPD pickup points to determine your pickup time.

Regular delivery by specialized wine transport:

  • For larger quantities and/or more expensive wines, choose this specialized wine transport option. Delivery is 1 or 2 days later, depending on the postcode. This service is available for the Netherlands and Belgium.

Note:

  • We cannot guarantee wines are still in the original packaging for all orders.
  • If a case is opened and there are remaining bottles, we will ship them in the original case or box. If unavailable, we'll find a suitable alternative.

Delivery time and costs:

  • Orders on weekdays before 16:00 are shipped the same day.
  • Free delivery is possible in the Netherlands for orders over 100 euros and in Belgium for orders over 150 euros.

Grandcruwijnen's change of chosen delivery service:

  • We aim to respect your chosen delivery service, but there may be reasons for changes.
  • Reasons include strikes, understaffing, or limitations during busy periods.
  • Your choice may not align with the intended purpose of the selected delivery option.
  • Balancing orders during peak periods to ensure timely delivery.

In all cases, you'll receive a Track & Trace from the delivery service indicating the delivery time slot. 18+ identification is required, and deliveries cannot be left with neighbors.

Wine delivery outside The Netherlands:

  • Grandcruwijnen delivers wines to customers across Europe. Below are the rates per country for 1-12, 13-24, 25-36, and 37–48 bottles.
Belgium (BE)* €8,95 (for orders below €150)
Bulgaria (BG) €32,95 €65,90 €98,20 €130,48
Croatie (HRV) €42,95 €85,90 €127,90 €169,95
Czechia (CZ) €32,95 €65,90 €98,85 €131,80
Denmark (DK) €15,95 €31,90 €47,85 €63,80
Finland (FI) €26,95 €53,95 €80,85 €107,80
France (FR) €14,95 €29,90 €44,85 €59,80
German (DE) €11,95 €23,90 €35,85 €47,8
Greece (GR) €34,95 €69,90 €104,85 €139,80
Hungary (HU) €33,95 €67,90 €101,85 €135,8
Italy (IT) €23,95 €47,90 €71,85 €95,80
Latvia (LV) €33,95 €67,90 €101,85 €135,80
Luxemburg (LU) €12,95 €25,90 €38,85 €51,80
Monaco (MC) €17,95 €35,90 €53,85 €71,80
Poland (PL) €32,95 €65,90 €98,85 €131,80
Portugal (PT) €36,95 €73,90 €110,85 €147,80
Romania (RO) €35,95 €71,90 €107,85 €143,80
Slovakia (SK) €33,95 €67,90 €101,85 €135,80
Slovenia (SI) €33,95 €67,90 €101,85 €135,80
Spain (ES) €23,95 €47,90 €71,85 €95,80
Sweden (SE) €23,95 €47,90 €71,85 €95,80

Shipping costs for countries outside the EU

Information about this topic

For any inquiries, email our customer service at [email protected]l or call us on weekdays from 10:00-17:30 at +31 (0)78 6450615.