At Grandcruwijnen, your privacy is guaranteed. On this page you can read how we handle your data.
Privacy-sensitive data or personal data is processed via our web shop. Grandcruwijnen.nl considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:
- we clearly state for what purposes we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
- we first ask you for explicit permission to process your personal data in cases where your permission is required;
- we take appropriate security measures to protect your personal data and also require that of parties that process personal data on our behalf;
- we respect your right to make your personal data available for inspection, correction or deletion upon request.
Grandcruwijnen.nl is responsible for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.
This privacy statement was last modified on 22-05-2018 00:00:00.
Use of personal data
When using our web store, we obtain certain information from you. That can be personal data. We only store and use the personal data that is directly provided by you, in the context of the service you have requested, or of which it is clear that it is provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
- Name and address details
- Phone number
- Billing address
- Email address
- IP address
Certain parts of our webshop require you to register first. After registration, we store the personal data you have provided via the username you have chosen. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the execution of the agreement. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspected fraud or abuse of our web shop, we can hand over personal data to the competent authorities.
When you place an order with us, we use your personal data to process it. If necessary for proper processing, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
In addition to the information on our website, we can also inform you about our new products and services:
- via email
- via social media
Contact form and newsletter
We offer via our webshop the possibility to ask questions via a contact form, where you are asked to fill in various details to handle your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your email requires for its complete answering and processing. We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your email address will only be added to the list of subscribers with your explicit permission.
We do not publish your customer data.
Our web store displays advertisements.
Provision to third parties
We can pass on your data to our partners. These partners are involved in the execution of the agreement. Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.
We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally we anonymize the IP addresses.
We take security measures to limit misuse and unauthorized access to personal data. In particular, we take the following measures:
- Access to personal data is protected with a username and password
- We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data
The personal data described above will be kept for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the seven-year tax retention obligation for payment data).
Websites of third parties
This privacy statement does not apply to third-party websites that are linked to our webshop by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using these websites.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
View and change your data
In order to prevent abuse, we can ask you to adequately identify yourself. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find it in the settings of your browser. If the data is not correct, you can request us to change the data or have it removed.
Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.
3316 EH Dordrecht